Effective Date: October 2, 2016
We collect the following Personally Identifiable Information from users who use our service, either through posting or responding to a need within the needs marketplace: name, e-mail address, telephone number, and physical address. Tiny Helper, LLC is expressly prohibited from requesting or collecting any credit card number or other payment information (e.g. PayPal, etc.). AS A USER OF OUR SERVICES YOU AGREE TO NEVER POST, SEND, SUBMIT, REQUEST, OR COLLECT CREDIT CARD, PAYMENT INFORMATION, OR OTHER SENSITIVE FINANCIAL DATA.
We also use “cookies” to collect certain information from all users, including Web visitors who don’t buy anything through our Website. A cookie is a string of data our system sends to a user’s computer and then uses to identify the user’s computer when he/she returns to our Website. Cookies give us usage data, like how often users visit, where they go at the site, and what they do.
We use Personally Identifiable Information to create accounts and fulfill the purpose of the needs marketplace as identified in the Terms & Conditions. We also use that information to the extent necessary to enforce our Website terms of service and to reasonably prevent, where we have strong reason to be aware of, imminent harm to persons or property.
We employ data security tools to protect Personally Identifiable Information. Tiny Helper, LLC is obligated to take reasonable care to protect such information, and in no case shall this be less than the care, tools, and security that Tiny Helper, LLC uses for its own information or for the information of its other customers. Unfortunately, even with these measures, we cannot guarantee the security of PII. By using our Website, each user acknowledges and agrees that we make no such guarantee, and that each uses our Website at their own risk.
We give certain independent contractors access to Personally Identifiable Information. Those contractors assist us with software development, security, and IT operations. All those contractors are required to sign contracts in which they promise to protect PII using procedures reasonably similar to ours. (Users are not third party beneficiaries of those contracts.) We also may disclose PII to attorneys, collection agencies, or law enforcement authorities to address potential AUP violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property, provided where not legally prohibited we provide Contracting Party with reasonable time to seek relief from a court of competent jurisdiction. Finally, we may share PII in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.
As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include PII.
If you have created an account with us, you can access and change any Personally Identifiable Information we store through your “My Account” page.